LATEST UPDATED PEOPLECERT ITIL-4-PRACTITIONER-RELEASE-MANAGEMENT TEST ONLINE: ITIL 4 PRACTITIONER: RELEASE MANAGEMENT EXAM

Latest Updated Peoplecert ITIL-4-Practitioner-Release-Management Test Online: ITIL 4 Practitioner: Release Management Exam

Latest Updated Peoplecert ITIL-4-Practitioner-Release-Management Test Online: ITIL 4 Practitioner: Release Management Exam

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Peoplecert ITIL 4 Practitioner: Release Management Exam Sample Questions (Q21-Q26):

NEW QUESTION # 21
A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice. What should the release manager say to the service consumers to help them realize the value of release management?

  • A. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests.
  • B. The release management practice will ensure the quick use of improved services after new service features have been made available.
  • C. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks.
  • D. The release management practice will ensure that new service features are available to the service operations team to reduce business losses.

Answer: B


NEW QUESTION # 22
An organization manually checks that releases of new or changed products/services have been successfully completed. Which tools should be used to automate this process?

  • A. Enterprise architecture tools
  • B. Workflow management and collaboration tools
  • C. Analysis and reporting tools
  • D. Monitoring and event management tools

Answer: D

Explanation:
Automating the verification of release success involves tracking the performance and stability of the released services. TheITIL 4 Practitioner: Release Managementdocument notes:"Monitoring and event management tools can automate the verification of release success by tracking system performance and detecting anomalies post-release, ensuring the release meets its objectives"(Section 4.2).
* Option A (Monitoring and event management tools) is correct, as these tools can automatically check system health and performance after a release, replacing manual checks.
* Option B (Workflow management and collaboration tools) focuses on process coordination, not post- release verification.
* Option C (Enterprise architecture tools) is used for dependency mapping, not release verification.
* Option D (Analysis and reporting tools) provides retrospective insights but doesn't automate real-time verification.
The correct answer is A, as monitoring tools are best suited for automating release verification.


NEW QUESTION # 23
What automation tools should be used to help a release manager understand how the organization's services are related to one another?

  • A. Work planning and prioritization tools
  • B. Enterprise architecture tools
  • C. Monitoring and event management tools
  • D. Analysis and reporting tools

Answer: B

Explanation:
Understanding service relationships is critical for effective release management, especially to assess the impact of releases. TheITIL 4 Practitioner: Release Managementdocument states:"Enterprise architecture tools help release managers understand the relationships between services, applications, and infrastructure, enabling better impact analysis and dependency mapping for releases"(Section 4.2).
* Option A (Analysis and reporting tools) focuses on performance metrics, not service relationships.
* Option B (Work planning and prioritization tools) aids in scheduling, not understanding service dependencies.
* Option C (Monitoring and event management tools) is used for real-time performancetracking, not structural relationships.
* Option D (Enterprise architecture tools) is the correct choice, as these tools map out service relationships and dependencies, helping the release manager plan releases effectively.
The correct answer is D, as enterprise architecture tools are designed for this purpose.


NEW QUESTION # 24
Which activity of the 'release model development and improvement' process is used to standardize the preparation of release instances?

  • A. Release management approach review and development
  • B. Product architecture and service relationship analysis
  • C. Release model review and development
  • D. Release execution

Answer: C

Explanation:
The release model development and improvement process aims to create and refine standardizedmodels for releases. TheITIL 4 Practitioner: Release Managementdocument explains:"Release model review and development involves defining and standardizing the structure, contents, and schedule of releases to ensure consistency in the preparation of release instances"(Section 3.2.2).
* Option A (Release management approach review and development) focuses on the overall practice approach, not specifically the preparation of release instances.
* Option B (Release model review and development) directly addresses standardizing the preparation of release instances by defining repeatable models.
* Option C (Product architecture and service relationship analysis) is a supporting activity to understand dependencies, not to standardize release preparation.
* Option D (Release execution) is the process of deploying a release, not developing or standardizing models.
The correct answer is B, as it directly relates to standardizing release preparation through model development.


NEW QUESTION # 25
A release manager has decided on a policy of not allowing users to choose to accept software updates. What is this an example of?

  • A. Continuous delivery
  • B. A 'pull' approach
  • C. A 'push' approach
  • D. Continuous integration

Answer: C

Explanation:
TheITIL 4 Practitioner: Release Managementdocument explains the difference between push and pull approaches in release management:"In a push approach, updates are deployed to users without giving them a choice, often to ensure compliance or security. In a pull approach, users can choose when to adopt updates" (Section 3.2.3).
* Option A (A 'pull' approach) is incorrect because a pull approach allows users to choose when to accept updates, which contradicts the scenario.
* Option B (A 'push' approach) is correct, as the policy of not allowing users to choose means the updates are automatically deployed to them, fitting the definition of a push approach.
* Option C (Continuous delivery) and Option D (Continuous integration) are development practices, not release deployment strategies. Continuous delivery involves making releases available frequently, but it doesn't specify whether users must accept them (push) or can choose (pull).
The scenario describes a push approach, making B the correct answer.


NEW QUESTION # 26
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